Shipping Information
Fast, reliable delivery from verified UK sellers
How Shipping Works
When you place an order on Sole Obsession, our system automatically generates a pre-paid shipping label for the seller. This ensures consistent, trackable delivery for every order and removes the burden of shipping costs from our sellers.
All packages are sent via DPD with tracking included as standard. You will receive tracking information via email once your order has been dispatched.
Delivery Times
Standard delivery from all verified sellers. Orders are dispatched within 48 hours of purchase.
Priority dispatch from our premium verified sellers. Expedited handling and faster delivery.
All Sellers Are Verified
Every seller on Sole Obsession undergoes identity verification before they can list items. This ensures authenticity, accountability, and a secure marketplace for all buyers.
Packaging
All orders are dispatched in plain, discreet packaging with no external branding or indication of contents. Your privacy is our priority.
- Plain packaging with no Sole Obsession branding
- No indication of contents on the exterior
- Secure, tamper-evident sealing
- Return address shows generic business name
Tracking Your Order
Once your order has been dispatched, you will receive an email containing your DPD tracking number. You can use this to monitor your delivery status at any time.
If you have not received tracking information within 48 hours of placing your order, please contact us at [email protected].
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your basket. All UK mainland deliveries are charged at a flat rate.
UK Mainland
£5.99 flat rate tracked delivery included with all orders.
Questions
For any shipping-related enquiries, please contact our support team at [email protected]